The entire KOA Distribution team is dedicated and focused on exceeding your expectations in everything we do.

KOA Company Principles:

• Quality – We provide the highest quality products in the industry. Many of our products are backed by manufacturer's warranties, which are considered the best in the business. Additionally, because your customers have benefitted in the past by the other Protection Plan, we will grandfather those customers under the new Petra product warranty.
• Retention – Our products and programs maximize customer retention. If the customer starts to go elsewhere for a service, you have probably lost them. Retention comes in the form of warranties, which for which the customer must return to your dealerships for service to maintain their warranties.
• Partnership – We invest in your business. We supply equipment for your use so that you do not have to make capital investment for equipment. We work with your management to develop programs to increase your sales. We have other retention tools that will allow you to reach out to your customer base and advertise to them, via e-mail, for many of your services and products.

KOA Core Competencies

• Experience – Our personnel bring a wide variety of experience including working for OEMs. This will assist our mutual planning to increase your business
• Service – We have local representation to ensure quick response to your concerns.
• Relationship – Our personnel have existing relationships with your current management.